Research, Education, and Training Operations Associate - J-PAL Global

J-PAL Global
  • United States of America
  • Some post-secondary education
  • Bachelor's
Start Date (Earliest):
Language Requirement:
  • English
Length of Commitment:
Two years

The Abdul Latif Jameel Poverty Action Lab (J-PAL) is a research center at the Economics Department at the Massachusetts Institute of Technology (MIT) in Cambridge, MA. J-PAL’s mission is to reduce poverty by ensuring that policy is informed by scientific evidence, and research is translated into action.

This position is part of J-PAL Global’s Research, Education, and Training team--a diverse and integrated group that works together in a fast-paced, collaborative environment. 

The Education team leads the MicroMasters Program, an online credential program equipping learners with the skills and knowledge to tackle some of the most pressing problems facing the world’s poor. The team will also lead the upcoming launch of the blended Master’s, an accelerated Master’s program from MIT’s leading Department of Economics. Both programs are part of an important new effort by the Department of Economics and J-PAL to increase capabilities of researchers and development practitioners worldwide in experimental development economics. The Research team manages the American Economics’ Association (AEA) Social Science Registry for Randomized Control Trials. The social science registry is an important component of the research publishing process and is a major contribution to greater research transparency. The research team maintains the website of the registry (with the consulting services of a web development company), provides help-desk support to registry users, reviews all registry submissions on behalf of the AEA, and promotes and advocates for the registry at conferences and workshops.


Under the supervision of the manager, the Operations Associate will support both the Education and Research teams by contributing significantly to program operations.

Education (50%) 

  • Internal communications: Work with Economics department, Office of Digital Learning, and other MIT offices on the smooth operation of the program, including course delivery, coordination of Teaching Assistants, and other program support. 
  • Student communications: Communicate with students on the program, administrative questions, and technical assistance on applications; may provide logistical assistance to webinars and similar outreach efforts explaining administrative procedures to prospective students. 
  • Financial Aid Management: Collect aid applications, review requests for completeness, and allocate applications for further review according to established criteria; coordinate with senior staff on more complicated decisions; communicate with students on questions about their applications. 
  • Course maintenance: Update on-line course information as needed, work with edX and Office of Digital Learning to facilitate the running of courses; may involve relatively minor HTML coding.

Research (50%)

  • User communications: Manage the registry help desk. Respond to questions and comments from registry users and provide support.
  • Registry maintenance: Manage weekly tasks of the registry developer, make updates to the website to communicate new tools, resources, and processes to website users.
  • Report writing: Draft and submit annual reports to the AEA.

Other duties as assigned by the manager or Director of Research, Education and Training. 

Skills & Qualifications:

  • Education: High School diploma or equivalent required. Bachelor’s degree preferred. The successful candidate will most likely have some study of economics or other social sciences.
  • Experience: Minimum 3 years of administrative, office, or related experience required.
  • Work style: Attention to detail, ability to work on projects independently yet accept supervision, and total reliability is required. Enthusiasm for work and willingness to pitch in as needed required.
  • Time Management: Proven ability to handle several different projects/tasks at one time, successfully complete tasks assigned, and meet deadlines. A willingness to work hard, be self-motivated and learn will be essential for doing well in this position.
  • Software proficiency: Comfort learning computer applications; any web design and HTML experience a plus.

Professional Development

The Research, Education, and Training team invests in your professional development. As an Operations Associate, you will learn, engage, and grow. J-PAL supports a culture of learning, with opportunities to attend weekly MIT–Harvard Development Seminars and take classes for credit at MIT or elsewhere with our generous tuition assistance program. All J-PAL staff are also eligible to take the innovative online MITx MicroMasters credential in Data, Economics, and Development Policy (DEDP) free of charge. Additionally, Administrative Associates can expect to join a peer group eager to build institutional knowledge and pass on lessons learned.


As a member of the MIT community, you benefit from more than just your salary.

J-PAL hires highly qualified staff and rewards them accordingly. Total compensation packages are competitive for the non-profit international development field with excellent MIT benefits, including comprehensive health insurance, a 401(k) match and pension-based retirement plan, tuition assistance, commuter benefits, MIT community discounts, a generous vacation policy, and more.

How to Apply

Ready to join a team of supportive, engaging, and fun colleagues? Apply now.

Please note: Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship. 

Complete the MIT Application. Search for Job ID: 18558

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin. 

Given the volume of applications received, only shortlisted candidates will be contacted for an interview.