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Displaying 9-16 of 68

Union Leaders and Factory Workers’ Collective Action in Myanmar

Labor movements can improve workers’ lives but face great difficulty in getting workers to agree on common goals and take collective actions. In garment factory workers’ group discussions on minimum wage policies in Myanmar, researchers randomly included union leaders to study whether the presence...

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Erin Kelley
Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Providing Endowments to Improve Bargaining Outcomes for Microentrepreneurs in Ghana

Gisella Kagy
Lena Song
Researchers randomly provided more or less cash to garment-making firm owners in Ghana before a bargaining game to evaluate the impact of endowment on the negotiated sale price of a good. Owners of garment-making microenterprises with lower household liquidity agreed to lower sale prices during the...

Impact of Recruiting Services on Firms' Job Postings and Hiring in France

Dylan Glover
Researchers in France studied whether government-provided recruiting services would impact firms’ job postings and hiring by lowering recruiting costs. The recruiting services decreased firms’ hiring costs and increased firms’ job postings and hiring, including much sought-after permanent-contract...

Can foreign multinationals improve the enforcement of local workplace safety laws? Evidence from the apparel sector in Bangladesh

A researcher partnered with the Alliance for Bangladesh Worker Safety, a consortium formed by US multinational companies, to evaluate the impact of privately enforcing local labor laws on garment factories in Bangladesh. Enforcing the legally-required creation and operation of workplace safety...

Worker Evaluations of Managers and Productivity in China

Shing-Yi Wang
Researchers randomly assigned automobile manufacturing workers to provide monthly feedback on their managers to measure the impact of feedback on worker productivity, turnover, and job satisfaction in China. Team-level productivity was higher, turnover was lower, and workers’ happiness increased...