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Assessing the Effectiveness of Alternative Text Messages to Improve Collection of Delinquent Fines in the United Kingdom

Rory Gallagher
Laura Haynes
Peter John
David Torgerson
The collection of delinquent fines is a massive public administrative challenge. In the United Kingdom for instance, unpaid court fines amounted to more than £600 million in 2011. Managing noncompliant accounts and dispatching bailiffs to collect fines in person is costly. Researchers used a...

Isolating the effects of personalization in a targeted instruction program in India

Are the effects of targeted instruction programs—such as Teaching at the Right Level or Computer Adaptive Learning (CAL) software—indeed driven by personalization? In partnership with an education assessment firm, researchers conducted a randomized evaluation to isolate the impact of computer-based...