News

Researchers in Kenya issued a questionnaire to firms which may have made lost sales and profits due to poor change management became more salient. A second intervention more explicitly emphasized the costs of having insufficient change. Highlighting the importance of carrying correct change helped...

Trade credit, which is usually provided by up-stream suppliers to down-stream firms, can help small businesses to purchase non-perishable goods for resale and free up resources for other uses. However, provision of trade credit may be limited by high transaction costs, up-stream liquidity...

Researchers tested whether sharing messages that appealed to negative emotions, like shame or disgust, increased households’ hand washing behavior and willingness to pay for water chlorination in Dhaka, Bangladesh. Negative messaging had no impact on chlorination levels or willingness to pay, but...