IT Support Specialist, J-PAL Global
Shane Bergin joined J-PAL in 2022 as our Senior IT Specialist. In this role, he provides technical support to all J-PAL staff, and works with the IT Team maintaining IAM, Salesforce, and a number of our backend information systems. Prior to joining J-PAL, Shane worked for a number of companies whose role focused primarily on customer support engineering and information security. Shane holds a CISSP certification as accredited by the International Information System Security Certification Consortium (ISC)².