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Incentivizing Property Tax Inspectors through Performance-Based Postings in Pakistan

Together with the provincial government, researchers evaluated the impact of a performance-based incentive scheme on tax inspectors’ performance in Punjab, Pakistan. The incentive scheme allowed tax inspectors to choose their next posting location based on their past performance; specifically, how...

The role of information, accountability and resource gaps in explaining poor urban services quality in Addis Ababa and its rapidly urbanizing surroundings

Girum Abebe
Tigabu Degu Getahun
In partnership with the Ethiopian Development Research Institute (EDRI), researchers are providing report cards that document citizen satisfaction with a range of public services to various levels of government officials to measure the impact of information and accountability on public service...