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Although 20 percent of the population in New Delhi, India live in slums and represent an important voter group for politicians, public service provision in slums remains inadequate. In an ongoing study, researchers evaluated whether providing information to government officials and slum dwellers can...

In Uganda, researchers conducted a randomized evaluation to test the impact of providing a soft skills certificate to both employers and job seekers during job interviews on matching in the labor market. The certificates caused workers to increase their expectations of finding the right job, while...