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Researchers conducted two randomized evaluations to test the impacts of providing customized information on predicted case outcomes or conciliation services on labor court settlement rates in Mexico. Both interventions nearly doubled the immediate settlement rate, but only when the plaintiff was...

Researchers examined the impact of access to banking services for the first time on households in rural Kenya. While savings account and credit usage rates were low overall because of poor service quality and low levels of trust in the institutions, access to the accounts helped some households rely...