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The Impact of Outreach and Assistance from Navigators on Medicaid Renewals in the United States

Allison Espeseth
Researchers assessed the impact of outreach on Medicaid retention; outreach messages provided a reminder to renew as well as information about how to obtain free one-on-one assistance with renewal processes from health insurance navigators. Outreach using pre-recorded calls prevented denials due to...

Information Disclosure, Cognitive Biases, and Payday Borrowing in the United States

Adair Morse
Researchers provided payday borrowers in the United States information about the true costs of payday loans in order to find out whether they would respond by changing their demand for the product. Better informed individuals reduced their demand significantly, suggesting that getting consumers to...

The Impact of Peer Messaging to Combat the Spread of Covid-19 in Zambia

Researchers conducted a randomized evaluation in Zambia to test the impact of a peer-based information campaign, consisting of SMS messages and small cash incentives, on people’s adherence to Covid-19 health protocols. Participants forwarded public health SMSs when they were encouraged to do so, yet...

Providing Credit Information to Borrowers to Improve Repayment in Guatemala

Researchers ran a large randomized credit information training program that described the existence and workings of the bureau to the clients of this lender. The results indicate that the credit bureau generated large efficiency gains for the lender, and that these gains were augmented when...