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Digital Credit Literacy Campaign in Malawi

Valentina Brailovskaya
Researchers conducted a randomized evaluation to test the impact of a financial literacy interactive voice response campaign on loan outcomes. The intervention boosted knowledge and slightly improved loan repayment, but it also raised loan demand, increasing the overall risk of default.

Information Provision via Mobile Phones to Increase Mobile Banking in Ghana

Researchers partnered with Opportunity International Savings and Loans Limited (OISL) to conduct a randomized evaluation to test the impact of high-frequency interactive voice response (IVR) calls on people’s use of mobile banking services and their financial behaviors in Ghana. People who received...