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Sending Reminders to Improve Tax Filing Decisions Among Low-Income Individuals in the United States

John Guyton
Patrick Langetieg
Mark Payne
Brenda Schafer
Michael Sebastiani
This study examines how reminders to file taxes affect tax filing decisions among low-income individuals who did not appear on a filed tax return. The results of two randomized evaluations demonstrate that one-time reminders increase tax filing—both to claim tax refunds as well as to voluntarily pay...

The Impact of Improved Communication on Cal-Grant Take-Up Rates in the United States

Researchers evaluated the impact of simplified award letters and different framing and messaging on students’ decision-making in their college selection process and uptake of financial aid. Researchers found that notification letters containing simplified and behaviorally informed language increased...