News

Researchers are conducting a randomized evaluation to test the impact of providing a new technology--smart meters--on consumer payments and service quality. Research is ongoing; results are forthcoming.

Researchers conducted a randomized evaluation to measure the impact of offering personalized consultations to individuals who were potentially eligible for expanded social benefits on their benefit uptake. Overall, the program led to increases in claims submitted and benefits granted.

By running a Facebook public health campaign, researchers found that social media messaging from doctors and nurses reduced holiday travel and subsequent Covid-19 infection rates. This suggests that social media campaigns may be an impactful and cost-effective way to slow the spread of Covid-19 and...

Researchers evaluated the impact of a flexible microloan product on new clients' repayment behavior, business outcomes, and client satisfaction. The results showed that the flexible loan led to some shifts in investment behavior but had no average impact on revenue or profits and led to higher...