Evaluations

Researchers evaluated whether the intensity of personalized interaction between borrowers and loan officers in India influenced borrowers’ repayment behavior. They found that clients with personal relationship managers at the bank had better repayment behavior but were not more satisfied with their...

Researchers are testing the relative effect on knowledge and savings behaviors of training customers through business correspondent agents and giving customers financial information directly, using an innovative mobile-based information platform.

Researchers are evaluating the impact of making environmental inspections of high-polluting industrial plants more frequent and removing regulator discretion in selecting plants for inspection on regulatory compliance and pollution emissions in Gujarat, India.

In Mozambique, researchers evaluated if an information campaign using SMS, a hotline for electoral misconduct, and a free newspaper could affect voter turnout and other elections-related outcomes. All three programs increased voter turnout, while only distributing the newspaper strengthened demand...

In Ethiopia, researchers conducted a randomized evaluation to assess the impact of behavioral nudges on household behaviors, like grain and flour storage, cooking, and consumption, as well as on childhood nutrition. They found that households improved grain storage and cooking practices, and...

Researchers in Chile compared the effects of self-help peer groups and text-message feedback on entrepreneurs’ ability to make regular deposits into a savings account. Receiving feedback by text message increased savings by almost as much as being a member of a self-help group, suggesting that the...

Responsive governments have the ability to make laws and decisions that reflect their constituents’ preferences. However, legislators may lack necessary information about constituents’ opinions and may therefore be unable to meet their demands. Researchers measured whether providing targeted...

Researchers investigated whether a financial literacy program improved financial knowledge and practices, and increased financial service use among low-income individuals in South Africa. Offering a training improved knowledge about budgeting, increased self-reported savings, and reduced loan...