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Text message reminders decreased failure to appear in court in New York City

Brice Cooke
Binta Zahra Diop
Alissa Fishbane
Jonathan Hayes
Anuj Shah
Researchers partnered with policymakers in New York City to evaluate the impacts of a redesigned court summons form and text message reminders on failure to appear (FTA) in court. A randomized evaluation found that text message reminders were able to reduce FTA by up to 26 percent, translating to 3...