Evaluations

This evaluation tests the impacts of providing larger loans to microcredit borrowers on both firms and microfinance institutions.

Researchers evaluated whether the intensity of personalized interaction between borrowers and loan officers in India influenced borrowers’ repayment behavior. They found that clients with personal relationship managers at the bank had better repayment behavior but were not more satisfied with their...

Researchers are testing the relative effect on knowledge and savings behaviors of training customers through business correspondent agents and giving customers financial information directly, using an innovative mobile-based information platform.

Researchers in Chile compared the effects of self-help peer groups and text-message feedback on entrepreneurs’ ability to make regular deposits into a savings account. Receiving feedback by text message increased savings by almost as much as being a member of a self-help group, suggesting that the...

Researchers investigated whether a financial literacy program improved financial knowledge and practices, and increased financial service use among low-income individuals in South Africa. Offering a training improved knowledge about budgeting, increased self-reported savings, and reduced loan...

Researchers examined the impact of access to banking services for the first time on households in rural Kenya. While savings account and credit usage rates were low overall because of poor service quality and low levels of trust in the institutions, access to the accounts helped some households rely...

Researchers partnered with the Bavarian State Opera House in Germany to evaluate the impact of a variety of communications strategies on the frequency of donations. They found that including a pre-filled bank transfer form in the letter substantially increased the response rate, perhaps because this...

Researchers tested the assumption of price inelastic demand using a randomized evaluation in South Africa. The results suggest that the demand curves were downward sloping, and steeper for price increases relative to the lender’s standard rates. Researchers also found that loan size was far more...