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Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Incentives, Selection and Productivity in Labor Markets in Malawi

Researchers evaluated the effect of randomly offering varied wages to bean-sorting workers in rural Malawi. While offering higher wages caused workers to increase their productivity, it did not attract more productive workers.

Comparing the Impacts of Industrial Jobs and Self-Employment in Ethiopia

In Ethiopia, researchers randomly assigned mostly female jobseekers to receive an industrial job offer or an unconditional cash transfer, meant to spur self-employment. While they found positive impacts of the cash transfers on occupational choice, income, and health in the first year, these effects...