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Displaying 937-944 of 1267

The role of information, accountability and resource gaps in explaining poor urban services quality in Addis Ababa and its rapidly urbanizing surroundings

Girum Abebe
Tigabu Degu Getahun
In partnership with the Ethiopian Development Research Institute (EDRI), researchers are providing report cards that document citizen satisfaction with a range of public services to various levels of government officials to measure the impact of information and accountability on public service...

Candidate Debate Participation for Citizen Engagement and Electoral Outcomes in Liberia

Jeremy Bowles
Researchers evaluated a nationwide debate initiative in Liberia designed to solicit and rebroadcast policy promises from legislative candidates. Results indicated that when leading candidates participated in debates, citizens were more engaged and informed.

Unconditional Cash Transfers and Civic Engagement in Kenya

Michael Walker
Citizen participation in local civic affairs and in decision-making processes around village resources can be a way to align policies with local preferences, hold politicians accountable, and improve public service delivery. In rural Western Kenya, researchers are partnering with GiveDirectly to...

Sending Reminders to Improve Tax Filing Decisions Among Low-Income Individuals in the United States

John Guyton
Patrick Langetieg
Mark Payne
Brenda Schafer
Michael Sebastiani
This study examines how reminders to file taxes affect tax filing decisions among low-income individuals who did not appear on a filed tax return. The results of two randomized evaluations demonstrate that one-time reminders increase tax filing—both to claim tax refunds as well as to voluntarily pay...

The Effect of Bureaucrat Performance Scorecards on Service Delivery and Bribes in Bangladesh

Researchers evaluated the impact of performance scorecards on the speed of delivery and the payment of bribes. Results show that the intervention increased on-time service delivery, but did not decrease bribe payments on average; bribes among high-performers increased.