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Browse news articles about J-PAL and our affiliated professors, and read our press releases and monthly global and research newsletters. For media inquiries, please email us.

Online Customer Discrimination against Female Workers in Sub-Saharan Africa

Erin Kelley
Matthew Pecenco
Edward Rubin
Researchers evaluated the impact of gender-based discrimination on female teleworkers’ productivity in online sales interactions with customers in Africa. When a customer chat representative had a female-sounding name, it led to significantly fewer purchases, and slower and more reserved reactions...

Reducing Imbalanced Fertilizer Use Through Rule-Of-Thumb Instructions in Bangladesh

Mahnaz Islam
Fertilizer use has been promoted to boost agricultural productivity and increase farmers’ yields and income. Researchers conducted a randomized evaluation among rice farmers in Bangladesh to evaluate the impact of providing leaf color charts and basic training on the quantity and timing of...